Our Impact

Every engagement
is a proof point

Outcomes delivered across government, financial services, higher education, and the private sector. We share what we can, with appropriate discretion.

24+Sectors
200+Senior engagements
AU$2.3B+Programme value delivered

Featured engagement Higher Education | Platform Recovery

Recovering and Delivering an Enterprise Service Platform

An enterprise service management platform brought to a confident, well-adopted go-live.

Read the full story 2 min read

All engagements

Government | Digital Transformation Executive Programme Leadership, Platform Architecture, and Cross-Agency Integration

Building a Whole-of-Government Digital Payments Platform

Millions of citizen transactions, many agencies, one trusted platform.

GovernmentDigital PaymentsPlatform Engineering
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Government | Portfolio Delivery Chief Programme Officer, Portfolio Rationalisation and Delivery Governance

Rationalising a Large Government Technology Portfolio

A large government technology portfolio brought under one coherent delivery plan.

GovernmentPortfolio ManagementPMO
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Higher Education | ERP and ESM Transformation Executive Programme Leadership and Delivery

Stabilising an AU$250 Million University Transformation

A complex, multi-year transformation recovered and set on a sound delivery path, with confidence restored.

Higher EducationERPProgramme Delivery
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Financial Services | Regulatory Technology Chief Technology Programme Officer, Core Platform Modernisation

APRA-Regulated Technology Transformation in a Tier-Two Institution

Modernising core banking infrastructure to a high standard of regulatory defensibility.

Financial ServicesAPRACPS 234
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Banking | Workforce Technology Programme Director, End-User Computing Transformation

Modernising End-User Computing for 31,000 Banking Staff

Modernising the workforce technology estate for a large banking population, on budget and without service interruption.

BankingEnd-User ComputingWorkforce Technology
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Financial Services | Core Banking Executive Programme Leadership, Core Platform Modernisation

Core Banking Modernisation for a Major Australian Bank

Renewing the platform at the centre of millions of customer relationships.

Financial ServicesCore BankingProgramme Delivery
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Telecommunications | Operating Model Programme Director, Operating Model and ERP Consolidation

National Telco Operating Model Redesign

Bringing a fragmented operating model and technology estate under a single, modern foundation.

TelecommunicationsOperating ModelERP Consolidation
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Insurance | AI and Data Programme Lead, AI-Enabled Claims Transformation

National Insurer Digital Channel Transformation

Lifting straight-through claims processing and customer experience with AI at the point of lodgement.

InsuranceClaims AutomationApplied AI
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Government | Data Platform Programme Director, Enterprise Data Platform and Reporting

Federal Government Enterprise Data Platform

Consolidating a fragmented data estate into a governed platform with automated reporting.

GovernmentData PlatformApplied AI
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Manufacturing | ERP Modernisation Programme Director, Global ERP Deployment

Global Manufacturing SAP S/4HANA Greenfield

Recovering and delivering a global ERP programme across many sites on a single template.

ManufacturingERP ModernisationProgramme Recovery
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Private Equity | Value Creation Programme Governance Lead, Value Creation

Private Equity 100-Day Digital Transformation

Closing a stalled 100-day plan and setting a multi-year digital value creation roadmap.

Private EquityValue CreationProgramme Governance
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Outcomes delivered with Precision.

Complex change. Tangible results.

HIGHER EDUCATION

Closure of long-standing cyber, configuration, and technology asset-management control gaps

INSURANCE

Large-scale contact centre telephony migration to a modern cloud platform

INSURANCE

AI-assisted fraud detection, case management, and cloud analytics consolidation

NOT-FOR-PROFIT

Board-endorsed digital and technology strategy, investment case, and multi-year transformation roadmap

WEALTH MANAGEMENT

Salesforce-enabled CRM transformation and Centre of Excellence establishment

MANUFACTURING

Large-scale ERP transformation across finance, supply chain, and manufacturing operations

BANKING

SASE, security operations, network, and cyber-resilience uplift aligned with prudential obligations

GOVERNMENT

End-to-end delivery of a complex M365 transformation

ENTERPRISE

Data governance operating model and enterprise analytics Centre of Excellence

BANKING

Enterprise cloud migration and staged legacy data centre exit supporting a major headquarters relocation

GOVERNMENT

Merchant fee recovery capability generating more than AU$1 million each month

FINANCIAL SERVICES

Regulatory compliance transformation spanning wealth advice, controls, governance, and monitoring

BANKING

Digital lending transformation strategy, service design, and implementation roadmap

GOVERNMENT

Programme design for a complex M365 transformation

ENTERPRISE

Technology carve-out and divestiture planning with separation governance and value protection

HIGHER EDUCATION

Transition from project-based technology delivery to enduring product and platform management

BANKING

Migration of a large contact centre telephony environment to the cloud

BANKING

AU$67 million end-user computing transformation supporting 31,000 users and reducing operating costs by 18%

FINANCIAL SERVICES

Customer journey redesign eliminating friction across digital and assisted service channels

ENERGY

Field-service, scheduling, and asset-maintenance optimisation across a distributed operational workforce

FINANCIAL SERVICES

Post-merger integration spanning operating models, systems, risk, and customer services

ENERGY

Cloud-based smart-meter data and analytics platform enabling customer and asset insights

INSURANCE

Digital document, workflow, and self-service platform reducing handling time and operational effort

BANKING

Twelve-fold improvement in database response times and 80% reduction in infrastructure utilisation

ENTERPRISE

Independent ERP design authority spanning process, data, integration, controls, and adoption

BANKING

Prudentially aligned transformation governance integrating regulatory obligations, risk management, and delivery assurance

TELECOMMUNICATIONS

Finance operating model transformation integrating standardisation, automation, controls, and cloud ERP

HEALTHCARE

Essential Eight-aligned data protection and cyber transformation

GOVERNMENT

High-adoption web and mobile government services supporting more than eight million users

GOVERNMENT

Whole-of-government business-registers modernisation supported by integrated programme delivery and governance

HIGHER EDUCATION

Organisational change engagement for a university

ENERGY

Business-led Microsoft Copilot adoption through prioritised use cases, governance, and workforce enablement

GOVERNMENT

Azure and M365 cloud-first operating model supporting more than 60,000 employees

BANKING

Mobile workforce enablement releasing approximately 30 minutes per employee each day and AU$9.1 million annually

HIGHER EDUCATION

Recovery and remobilisation of a complex ERP programme

GOVERNMENT

Enterprise PMO and common delivery framework established for a multi-million-dollar capital portfolio

GOVERNMENT

Digital workplace transformation integrating collaboration, mobility, knowledge, and secure remote work

LIFE SCIENCES

Finance close redesign reducing cycle times, manual intervention, and reporting latency

BANKING

Refresh of 33,000 end-user devices across 22 locations without material business disruption

UTILITIES

Digital self-service transformation improving customer access, transaction completion, and service transparency

SUPERANNUATION

Fund-wide target operating model defining capabilities, decision rights, economics, and implementation priorities

GOVERNMENT

PCI DSS compliance uplift and frontline transaction automation across multiple service channels

ENTERPRISE

Strategic sourcing, supplier consolidation, and commercial renegotiation across technology services

GOVERNMENT

Whole-of-government smart technology masterplan spanning identity, access, AV, printing, and workplace services

NOT-FOR-PROFIT

Enterprise-wide digitisation and TechnologyOne ERP transformation under interim CIO leadership

ENTERPRISE

Technology operating model redesign repositioning IT as a strategic business partner

BANKING

Eight-year property masterplan spanning 29 buildings and 43,000 employees

HIGHER EDUCATION

AI-enabled chatbot, service catalogue, and personalised digital service experience

ENTERPRISE

Transformation Management Office providing integrated planning, controls, executive reporting, and intervention capability

BANKING

Independent assurance and recovery roadmap for a complex, in-flight digital transformation portfolio

ENTERPRISE

Portfolio prioritisation balancing strategic value, regulatory urgency, capacity constraints, and execution risk

FINANCIAL SERVICES

Enterprise Agile transformation spanning governance, delivery methods, leadership coaching, and capability uplift

JUSTICE

Multi-agency digital case management platform design for courts and tribunals

ENTERPRISE

Product and platform operating model implementation with persistent teams and accountable value ownership

HIGHER EDUCATION

Cloud ERP transformation unifying finance, HR, and procurement on a scalable digital core

BANKING

AI-enabled enterprise data warehouse, modern storage, and governed analytics capability

ENTERPRISE

Global business services design combining shared services, Centres of Excellence, and automation

ENERGY

Workforce optimisation programme spanning 2,400 staff and 42 departments

GOVERNMENT

Migration of fragmented government environments into five modern data centres and a secure private cloud

GOVERNMENT

New campus accommodating more than 3,200 users for a multi-agency government cluster

BANKING

Daily merchant settlement capability delivering more than AU$8 million in annual savings

HIGHER EDUCATION

Establishment of a new Enterprise Portfolio Management Office

GOVERNMENT

Smart workplace implementation integrating identity, physical access, collaboration technology, and visitor management

FINANCIAL SERVICES

Business continuity, disaster recovery, and operational resilience uplift across critical services

BANKING

Stabilisation and structured remediation of a high-volume digital banking platform serving millions of daily logins

BANKING

Enterprise application rationalisation reducing complexity, support costs, and operational risk

BANKING

Multi-data-centre consolidation and resilience uplift enabling a major headquarters relocation

BANKING

National Windows platform refresh and desktop rollout supporting 44,000 users

BANKING

Core banking modernisation implementation leadership

HIGHER EDUCATION

Enterprise service catalogue, process taxonomy, and workflow standardisation across corporate functions

ENTERPRISE

Touchless accounts payable, automated reconciliation, and real-time financial reporting

MANUFACTURING

Multi-site SAP implementation spanning finance, supply chain, and manufacturing

PROPERTY

Technology market assessment, platform selection, business case, and implementation mobilisation

HIGHER EDUCATION

Design and delivery of a bespoke student, timetabling, and course management platform

BANKING

Compatibility assurance for 1,350+ applications and retirement of redundant legacy software

ENTERPRISE

Integrated master scheduling, dependency management, and executive controls across a complex transformation portfolio

TECHNOLOGY

Regional cloud, hosting, and data centre footprint established across Sydney, Hong Kong, and Korea

HIGHER EDUCATION

Service excellence and operational uplift transformation

ENTERPRISE

Benefits tracking model connecting transformation expenditure to financial and operational outcomes

JUSTICE

Programme design for a law enforcement agency

ENTERPRISE

HR operating model redesign integrating workforce services, payroll, talent, and employee experience

ENTERPRISE

Organisation and workforce redesign aligning structures, roles, capabilities, and decision rights

HIGHER EDUCATION

Strategic procurement and commercial mobilisation exceeding AU$130M across enterprise platforms and systems integration

UTILITIES

Transformation strategy and target-state capability blueprint for a major water utility

GOVERNMENT

M365 governance, information protection, identity, and collaboration controls uplift

HIGHER EDUCATION

Business case and funding approval for a flagship AU$250M+ enterprise transformation

TECHNOLOGY

Regional establishment of a new cloud, hosting, and server colocation business

HIGHER EDUCATION

Systems integrator procurement reset, design authority establishment, and outcome-based commercial governance

FINANCIAL SERVICES

Enterprise ERP implementation for a fintech

GOVERNMENT

Thirty-building workplace consolidation and smart-office transformation delivering recurring benefits

GOVERNMENT

Integration of 12+ agencies and 400+ transactions into a unified citizen-service model

NOT-FOR-PROFIT

Multi-cloud strategy for a major not-for-profit

GOVERNMENT

Delivery of a 122-project cloud, workplace, and accommodation transformation portfolio

CONSTRUCTION

Programme and project management capability uplift through assessment, coaching, and reusable delivery standards

ENTERPRISE

Shared-services consolidation across finance, HR, procurement, and technology operations

BANKING

Desktop virtualisation successfully deployed to 23,000 users

TRANSPORT

Programme reset, PMO reconstruction, and business transition for a mission-critical rail capability

CONSULTING

Complex operating model design and implementation involving 1,400 stakeholders

HIGHER EDUCATION

Enterprise Service Management Office and product-platform governance model establishment

GOVERNMENT

Business unit strategy for a government department

HIGHER EDUCATION

Data migration, environment, release, and cutover governance for a high-risk core-platform transformation

PROPERTY

Establishment of an Enterprise Portfolio Management Office for a real estate organisation

BANKING

New corporate campus design, delivery, fit-out, and workforce transition

ENTERPRISE

Global HCM and payroll transformation standardising workforce processes across multiple countries

HIGHER EDUCATION

Programme master scheduling for a university

TECHNOLOGY

Establishment of an AU$117 million APAC cloud services business generating AU$56 million in annual recurring revenue

FINANCIAL SERVICES

Procurement, outsourcing, and commercial performance diagnostic

GOVERNMENT

Omnichannel customer-service transformation integrating digital, contact-centre, and frontline operations

GOVERNMENT

Enterprise productivity uplift exceeding 6% through modernisation, adoption, and workforce change

HIGHER EDUCATION

Replacement of a 14-year legacy platform with a modern ServiceNow ecosystem

GOVERNMENT

Leadership of the business and technology establishment of Service NSW

GOVERNMENT

Omnichannel government payments platform processing more than AU$6 billion annually

HIGHER EDUCATION

Business process re-engineering and Enterprise Service Management transformation supporting 3,600 staff

BANKING

Design, delivery, and business transition to a new institutional trading floor

BANKING

Enterprise Oracle platform supporting some of a major bank's largest and most critical data estates

ENTERPRISE

Cloud financial management model improving cost transparency, accountability, and consumption control

HIGHER EDUCATION

Recovery and mobilisation of a four-year Oracle Fusion Cloud ERP and ServiceNow transformation

ENTERPRISE

Enterprise benefits framework linking investment, delivery milestones, and operational value realisation

BANKING

Sequenced ERP, HCM, ESM, and strategic sourcing roadmaps aligned to investment capacity

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